How do I ask my customers about how they found my store?

Updated on: 25 February 2019

There are several ways to find out how your customers ended up finding your store. The easiest way is to just ask them directly!

In step 2 of the order process, you can include the question ‘how did you find us?’. Your customers can then select an answer from a list.

We call this list of answers 'Sources', which you can find under the header ‘Visitors’ in the admin panel.

After you’ve entered one or more sources, the question ‘how did you find us?’ is displayed to your customers. You can add any sources you like. Don’t forget to hit that Save button after you’ve changed the order!

You can use the default texts to change the wording.

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